Frequent Asked Questions
Frequent Asked Questions
FAQs
Is there a deposit? – Yes. A $250 non-refundable retainer fee and signed contract is required to reserve your date. The remaining balance owed plus a $200 Security Deposit is due 1 week (7 days) prior to your event.
The Security Deposit will be refunded following the event if there is no damage to the space and if the event did not go over the allotted rental time frame. The Refund will process within 7-10 business days after your event.
What if I need to move my event to a different date? A date change would need to be communicated at least 30 days in advance. If the new date is available, we will try to accommodate. All sales are final.
For Rental Only Events:
Are outside vendors allowed? Yes
Can a rental company drop items off or pick them up outside of the rental time? All deliveries and pickup must take place during the rental time frame. Please see the owner to determine if arrangements can be made.
Is there additional time for setup? There is 1 hour allotted for setup before the actual event begins.
If additional time is needed for setup and decorating, a $75 per hour fee will need to be paid in full prior to the event.
What décor is prohibited? NO glitter or confetti is allowed. Tape and screws are also prohibited from walls and floors.